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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gabriel Haerther-White

September 8, 2023

5  out of  5 rating by Gabriel Haerther-White
"Great experience with setting up Renters Insurance recently. Kelly was wonderful and made everything easy and quick! Couldn't recommend her or this office more."

Nate Harrelson

September 8, 2023

5  out of  5 rating by Nate Harrelson
"Very impressed with the customer service and staff at Tim Moore's agency. Special mention to Chris in the office."

Michelle McDonald

September 8, 2023

5  out of  5 rating by Michelle McDonald
"I have been with Tim Moore State Farm for many years and would recommend them. It is easy to contact them, and they have been available and efficient. Sarah has assisted me recently, and she was very helpful and professional. She has exceptional communication skills. Everyone I have spoken with from this office has always been sincere/personable and very helpful."

Sarah Campo

September 7, 2023

5  out of  5 rating by Sarah Campo
"I experienced great service and professionalism with Tim Moore's Office, special thanks to Chris."

Roamingeyes Travel

September 7, 2023

5  out of  5 rating by Roamingeyes Travel
"Thank you Christon Campo for being a bright star, we appreciate your honesty and fairness. We appreciate someone we can trust in these insurance matters."

Bryan Driver

August 24, 2023

5  out of  5 rating by Bryan Driver
"Great experience"

Randall Harrelson

July 28, 2023

5  out of  5 rating by Randall Harrelson
"I must say I was very pleased with how knowledgeable and just helpful my agent Christon at Tim moore’s State Farm location was with walking me threw the little details and perks that come with State Farm insurance although I wasn’t inquiring about a big major policy I was given very professional customer service and in fact did drop Allstate and joined the State Farm family and i have already recommended this office to friends at work and family members"

Brian Bedson

June 29, 2023

5  out of  5 rating by Brian Bedson
"Wonderful staff! Always pleasant and helpful!"

Eva Roberts

May 26, 2023

1  out of  5 rating by Eva Roberts
"We had one claim on our home for 365.00 and inquired on two more but never filed, yet they dropped us . We have given 27000 dollars over 18 years, and by law this agent supposedly sent a letter by registered mail to inform us of this issues. People read the small print. So State Farm loss and USAA gain. Valuable lesson learned"

Kimrey Hilton

May 12, 2023

5  out of  5 rating by Kimrey Hilton
"Tim Moore and his staff are definitely in the minority these days - they still remember what it means to offer great customer service! Get this, when you call their office, you get to talk to a real live person!! I had an incident where I needed to file a claim and even though it was a difficult time, they made it as smooth as possible. The entire staff is courteous and polite, and sometimes when I have had to call, Mr. Moore answered the phone. He is IN THE OFFICE ready to offer his help. I will never forget how helpful they have been to me."

Kay Boone

March 7, 2023

5  out of  5 rating by Kay Boone
"Tim Moore- State Farm is the best!!! They have been serving us for longer years than we can even remember. We trust them with all our insurance needs. Tim and his entire staff are so friendly and helpful. Kelly helped me today and she was so informative and helped me right away. Thank you Kelly."

Marco Peschiera

February 17, 2023

5  out of  5 rating by Marco Peschiera
"I don’t normally write reviews but I wanted to mention that the customer service is exceptional. When I think of a “good neighbor” I think about a person who is kind and uplifting. I think the way customers are treated says a lot about what the company stands for."

Jeffrey Benson

February 16, 2023

5  out of  5 rating by Jeffrey Benson
"I purchased auto insurance and home insurance today thru State Farm. It was a great stress free experience. Jamie Ferris was very helpful and knowledgeable a total professional. I would not hesitate to use them again for any insurance needs."

Robert Pratel

January 25, 2023

5  out of  5 rating by Robert Pratel
"Tim Moore and his staff were very helpful when I submitted a claim for damage to my car. You couldn't ask for better customer service, co ordination and follow up. That coupled with Enterprise Car Rentals and State Farm representatives sure helped with the stress that goes along with accidents. Thankyou Tim and Staff."

Haley Womble

January 19, 2023

5  out of  5 rating by Haley Womble
"I am very happy with the process - Sarah Moore has been a great help!"

Molly Nece

January 17, 2023

5  out of  5 rating by Molly Nece
"We have all our policies with Tim Moore’s office. Every person I’ve ever interacted with in his office were willing to over deliver and show empathy when life’s speed bumps happen. Grateful to be doing business with them for almost a decade!"

Diana Mcpherson

December 15, 2022

5  out of  5 rating by Diana Mcpherson
"So far I am very pleased with purchasing auto, apartment, and home insurance through the Moore/State Farm Insurance Agency for the past few years. I have not had to make any claims, and hoping not to so I can not comment on that. Any questions I have-Sarah Moore answers them promptly, thoroughly -and does her research. My policies are quickly drafted and completed. I feel comfortable with trusting them to protect my property. So far so good. :)"

Jason Meyer

August 25, 2022

5  out of  5 rating by Jason Meyer
"As president of my HOA, I have had to handle many issues and had to call Mr. Moore and his office multiple times over the past year. Mr. Moore and his team have been extremely kind, informative, and supportive. They're always readily available and don't mind explaining complicated insurance information to me so that I understand it. I would highly recommend Mr. Moore's services!"

mike calvert

April 11, 2022

5  out of  5 rating by mike calvert
"Very nice folks they're willing to work with you with whatever you may need. Highly recommend."

James Sanders

February 7, 2022

5  out of  5 rating by James Sanders
"Amy McGirt at the Tim Moore's State Farm of Wilmington NC, has been the most helpful and dependable insurance agent I have ever had the pleasure of doing business with. She is so reliable I always feel comfortable knowing She is there!"

Bryan Curtis

November 11, 2021

5  out of  5 rating by Bryan Curtis
"Always a pleasure to deal with!"

Roberta Owens

September 16, 2021

5  out of  5 rating by Roberta Owens
"Professional and so nice"

Wayne Marquino

June 9, 2021

5  out of  5 rating by Wayne Marquino
"Know clients by name ++++"

Lawrence Whysall

February 3, 2021

1  out of  5 rating by Lawrence Whysall
"Poor customer service. Do not communicate well. Do not answer when you call. Cannot explain insurance coverage options. They are always "right.""

Jason Sanderson

January 19, 2021

2  out of  5 rating by Jason Sanderson
"Not great deals"